An experienced policy executive with a background in consumer advocacy and regulatory reform, Mr. Smithers' expertise is in consumer information andprotection issues and includes quality of service, tariff, and dispute resolution initiatives.
Mr. Smithers has been a project leader on a variety of programs for national regulators and for a national consumer advocacy organization. He is an experienced facilitator who has consulted on ventures involving sector regulation and deregulation, compliance activity, and regulatory best practice and reform. He has also led various co-regulatory forums and been a public spokesman for these programs.
Mr. Smithers holds an Honours degree in Politics and Development. Before joining the Intelecon team, he previously worked for several years in the UK with Ofcom, Oftel, and the National Consumer Council.