Strategic and Operating Plans for Provisioning of Universal Access and Services for the national regulator of a major Middle Eastern country

Intelecon provided economic, strategic and operational support for the country’s UA/US programs, covering: telephony, Internet and broadband. The project included the following suite of activity:

  • Completion of a detailed policy review and market analysis using desk research and interviews with key stakeholders;
  • Creation of a database, including GIS spatial presentation, with every populated locality in the country relating populations, administrative structure and boundaries, social infrastructure, and fixed and mobile voice and Internet service coverage;
  • Conduct of an international benchmarking exercise on UA/US policy and strategy, and the administration of USFs; 
  • Revisions to existing policy and regulatory instruments;
  • Development of a UA/US Strategic Plan;
  • Design and proposal of UA/US programs, projects and pilot implementations for meeting UA/US targets, including the following:
    • Assistance to the regulator for a public consultation process;
    • Annual Operational Plans covering multiple years; and
    • Knowledge transfer program for participating staff to build capacities for implementing and monitoring UA/US initiatives.

ICT Regulation on-line Training Toolkit & Training Workshops – infoDev and ITU

Intelecon developed the Universal Access and Service (UAS) Module of an on-line training toolkit that provides comprehensive information on best practice and practical experience for policy makers and regulators. It covers concepts and definitions, regulatory reform options, main UAS models, UAS policy development, financing, programme development, economic impact, broadband UAS policy, competition processes and tendering for UAS subsidies, and technologies.

The Module provided detailed information on the integration with other government programs, e-inclusion, legal and policy reform as well as targeted deregulation, open and shared access and backbone, prioritization of projects, and environmental sustainability issues.

The material of the UAS module was presented by Intelecon at a four day workshop in Kuala Lumpur, Malaysia, with particular focus on broadband development and public-private partnerships. For further details, visit: http://icttoolkit.infodev.org/en/index.html.

Universal Access: How Mobile Can Bring Communications to All – GSM Association

This study for the GSMA benchmarked actual UA achievements worldwide and analyzed UA policy, sampling 92 countries on all continents. The report highlighted the scale of the UA market worldwide in emerging markets and developing countries. It also reviewed trends in UA policy and funding mechanisms, drawing a distinction between best practice and problems/issues observed in UA funding schemes.

The final report analysed the role of GSM in extending universal access. The report was presented at the 3GSM Congress in Singapore in October 2006.

The Development of a UA and US Policy for Communications Sector in Botswana

Intelecon provided a full range of services in order to develop a comprehensive policy for Botswana. These services included the following:

  • Conducted two in-country missions and consulted with key stakeholders in the relevant sectors;
  • Developed a detailed financial model pertaining to the use of a Universal Service Fund to support the rural expansion of the telecom sector;
  • Thoroughly reviewed all existing legislation and policies pertaining to Botswana’s four communication sectors to identify the scope of needed UAS reform;
  • Prepared a sector overview report including proposed Universal Service and Access Policies, which was presented for feedback purposes to stakeholders at a major workshop;
  • Prepared comprehensive legal revisions to all relevant legislation in support of the proposed policy and institutional reforms;
  • Developed an Operating Manual for the unit that is to oversee the Universal Service Obligations Fund (UASF) and Access policies and strategies, based on the assumption that an integrated regulatory and UAS framework that includes Broadcasting and Postal Services will be implemented in 2008;
  • Delivered a finalised set of Universal Service and Access Policies to meet the needs of the Telecommunications, ICT, Post and Broadcasting sectors, and presented the same to the BTA Board; and,
  • Created a Communications Sector Peer Review Panel composed of three international experts representing the rural telecommunications, postal and broadcasting sectors, to provide input into the project, review and contribute to policy recommendations and strategies.


Further examples of Intelecon’s work can be found in the Projects section.